Features

• Up to 10 ppm printing in black and color
• Up to 14 ppm black printing with optional cartridge
• Up to 1,200 dpi black, 4,800 optimized dpi color
• Lightweight low-profile design; quiet operation
• USB interface; PC and Mac compatible

Product Description

Snap Exceptional Photos Easy to use . . . great for taking shots from a distance . . . fast at red-eye removal, able to enhance details in shadows. This 5.2 megapixel camera is all that, plus its eye-popping snapshots and enlargements (up to poster size) will knock off your socks. Zero in on your subjects with the 21x total zoom or frame them from further back. Review the results on the bright 1.8" display. Send your favorite images straight to print, or use HP Instant Share™ to e-mail them directly to friends and relatives without attaching any bulky files. ... Read more

Features

• Powered by AA-size batteries
• 5-megapixel CCD captures enough detail for photo-quality 13 x 17-inch prints
• 3x optical zoom; 1.8-inch LCD display
• Software-free, in-camera red-eye removal
• Stores images on SD and MMC memory cards; 16MB internal memory

Reviews (1)

My first digital camera
I've waited until prices came down to finally invest in a decent digital camera - and the hp PhotoSmart M417 is my first purchase. I got it for about $150 after discounts.

It seems to have all the features you'd need for basic photo taking. The pictures come out clear and nice. ... Read more

Amazon.com Product Description

An ideal companion for your Canon BubbleJet, MultiPass, or S-series printer, this individually replaceable BCI-3e-series ink tank works with BC-30e and BC-33e cartridges and S600 printheads to help save money. Why replace the whole cartridge when only one color runs out? This twin pack contains two black ink tanks.

The tank is designed for use with Canon BJC-3000, BJC-3010, BJC-6000, MultiPASS C755, MultiPASS F30, MultiPASS F50, S400, S450, S500, S600, S630, and S630 Network printers and multifunctions. ... Read more

Features

• For Canon BJC-3000, BJC-6000, and S-400 series printers
• Economical system--keep the cartridge, replace the color
• Individual replacement tank for BC-30e photo inkjet cartridge
• Rich black tones with increased optical density
• 2 black ink tanks per package

Features

• Digital flatbed color scanner with high-speed USB connectivity
• 2,400 x 2,400 dpi scan resolution, 48-bit color
• 13-second preview speed
• Transparent materials adapter included
• USB 2.0 interface, PC and Mac compatible

Reviews (25)

Worthless for slides/negatives!
Despite some reviews, I took the chance that the slide and negative scanning abilities of the HP 3970 *might* be ok... they are NOT. Whatever the specs may say, you can only scan up to 2 negatives or 1 slide at a time. The lamp DOES have to warm up AGAIN after each scan session, even if your last one was just moments before. This makes just waiting for a preview excruciating! Next, the scan time to actually scan a negative at only 300 dpi is about 45-60 sec.

Long and short- this scanner was set up and tested and now is going back to the store... all within about 1 hour.

I didn't even bother trying the regular image scan functions, as all I'm really interested in right now is scanning negatives and slides. I'm sure the basic functions are good, as HP does have a decent rep for flatbed scans.

The software installed easily though in Windows XP Pro. It did seem a bit clunky, but I didn't bother playing with it enough to let it bother me.

solid scanner for the price
I don't know what scrappy's problem was, but my scanned slides turned out to be gorgeous. My old Umax Astra always blocked up slides and negatives with excessive contrast, but the HP scans them with no problem. Prints are a cinch. I don't find the wait excessive at all-- maybe fifteen seconds, which is hardly interminable for a USB device.

The software is good, but not great. It certainly doesn't have the sophistication of the Adoble Elements that come with Epson scanners, but it's fine for basic image manipulation. It seems to reset to prints with each new scan, which is inconvenient but not insurmountable for slides and negatives.

For a hundred bucks, it's a great piece of hardware. And in my experience, HP equipment is MUCH more durable than Epson.

HP SCANJET 3570 DISPOSABLE?
Like others have mentioned in their review, my HP 3570 worked fine for a while. The problem started when after moving, I attempted to scan with my scanjet. Nothing works! It is like there is no power to the scanner, though it's connected exactly the way it was before I moved. I decided to see what what happen if I installed it on another computer and again - NOTHING WORKS!!! I tried all the troubleshooting and driver installing, updating, etc.... NOTHING!I see now after reading other's reviews, I am not the only one who feels scammed, ripped-off, dissappointed, let down, etc. by this pathetic HP product! Shame on what I used to think of as a respectable name in computer equipment!!!

Ugh! 3 Am Madness!
I am going to burn this thing! I have spent 5 hours messing with this stupid thing and nothing works! I have downloaded every driver update etc. HP just sucks...

An HP Miss
I found the software cumbersome, and always used software that came with my Samsung. Scans turned out fine, but speed was slow.
After six months of use I started getting error messages. After corresponding with the e-mail tech support, I determined that it is a problem with the TMA lamp. Even though the TMA is in the lid, it involves a problem in the base that disables the entire scanner. I had just assembled some negatives and slides to use with the TMA, but never got to use it before the unit died.
The tech support system worked well to pinpoint the problem, but it was some time, a lot of emails, and a phone call before someone told me that it was out of warrantee. (I am sorry, I don't remember all the warrantee periods for everything I buy.) This went on after I had already given my date of purchase early in the process. You would think that HP would train its support staff to notice this earlier. ... Read more

Amazon.com Product Description

Many household and small office tasks are easily accomplished with the HP PSC 2175 all-in-one. Print, copy, and scan to your heart's content; it even prints directly from your camera's memory card for PC-free operation. Delivering high resolution in any mode, the HP PSC 2175 handles most common media types and sizes, with output speeds of up to 18 ppm in black, 13 ppm in color.

Enjoy printing resolution up to 4,800 x 1,200 optimized dpi on premium photo papers with 1,200 x 1,200 dpi input. Scanning resolution is up to 1,200 x 2,400 dpi with 48-bit color.

The HP PSC 2175 is PC and Mac compatible with USB connectivity and comes with everything you'll need to get started. HP backs this product with it's standard 1 year warranty on parts and labor.

What's in the Box
HP PSC 2175 all-in-one, HP 56 black inkjet print cartridge (19 ml) C6656A, HP 57 tri-color inkjet print cartridge (17 ml) C6657A, power cord, setup poster and reference guide, HP Photo & Imaging software, HP Memories disc creator software on CD-ROM ... Read more

Features

• Prints, copies, and scans, all from 1 handy household unit
• Up to 4,800 x 1,200 optimized dpi resolution; photos with or without borders
• Up to 18 ppm black, 13 ppm color for printing and copying
• Prints directly from your camera's memory card
• Includes HP photo and imaging and disc-creator software

Reviews (19)

Very pleased w/ the printer so far
I haven't owned this for long, I'll be the first to admit. But after reading some reviews re: the long installation process I wanted to reassure people on that account. I timed the process from removing it from the box to all features up and running through my computer- 25 min. I don't consider that long at all.

It's very user friendly and gives very good copies and photos. We had the older PSC 750 w/ its photo editing software. I was pleased to see that HP has tweaked the software and improved the "remove red eye" function.

We own a HP computer w/ memory card slots. I think it's one of the best features of the computer. I'm looking forward to being able to use the printer in the same way. No more fussing w/ a USB cable and the software.(...)

HP 2175
I love this printer and use mine at home all the time.<br />I am so pleased with it, I'm buying one for my mother who is not into technology. She can copy her patterns etc on it and enlarge them so that they are easier for her to read!<br />

Horrible printer! You want frustration, buy this printer!
Horrible printer! You want frustration, buy this printer!

I bought this printer last year. Since then, I only have frustration and more frustration trying to use this printer. HP offers one year warranty on this printer. I'd prefer not to have any warranty at all. I've contacted HP tech support and they keep sending (shipping) defective printer after defective printer to me. Not to mention countless hours on the phone trying to solve the problem.
There's a GRINDING sound every time I turn on the printer. It says, align cartridge. The GRINDING sound continues until it says SCANNER failure.

I've always used HP products, but after the experience with this printer, I'll think twice. The funny thing is, before buying this printer I came to this page to read the reviews. I liked it. Now I am stuck with this problem because I found the reviews helpful. What's going on? How come it works for you and not for me?

HTH,
a sincere reviewer!

good choice
This is a very nice printer/scanner/card reader. I did a bit of research before buying this unit and am very pleased at the results. It does a very nice job for the money. I got it even cheaper in the store.

Excellent printer
Recommended this unit & set it up for my mother-in-law. The print quality is great, and the printer detects paper type automatically (no more mistaken settings on photo paper!!). The card reader is a boon, especially since her old card reader stopped working after an OS upgrade. The supplied software is a little creaky on OS X but it still is an incredible value for the money. ... Read more

Features

• 8.5-by-14-inch flatbed scanner
• 4,800 x 4,800 dpi optical resolution, 48-bit color
• 50-sheet automatic document feeder
• PC and Mac compatible
• Hi-Speed USB and SCSI connectivity

Reviews (2)

A good, solid product, but . . .
Don't believe HP's claim that the 8290 is "network ready". I was disappointed to learn, after I purchased mine, that the scanner cannot be accessed over our network, because our operating system is not NT4. If you use Win98, Win2000, or WinXP, forget the network feature.
Other than that bit of false advertising, I have no complaints. The hardware and software work smoothly and efficiently, and the 25 pages per minute claim is achievable, but only when scanning to a file, which is the best procedure anyway.

Don't buy if you're using OS X
We bought a Scanjet 8290 with auto document feeder last week because we need a fast scanner to digitize thousands of documents. It seems like none of the really fast scanners work with Macs, only Windows. HP, on the other hand, promised scans "up to 25 pages per minute."

Well, we couldn't get it to scan more than 4 pages per minute using our 1 GHz iMac (768 MB RAM). After a couple of days of trying to get it to work, we finally called HP's tech support (their website is so bad it's unbelievable). We were told that the 25 pages per minute rate is for a really souped up Windows machine (2 GHz, loads of RAM, etc). As far as their engineers are concerned, they can't scan more than 4 pages per minute on OS X either (on a machine similar to ours).

It boils down to software, and the tech guy said there are no plans to write better software for OS X to fix this discrepancy in performance. I think it's false advertising and a total lack of regard for their customers. Besides, if I'll have to end up using a Windows machine, I would have gone with a different scanner (the Fujitsu ones get good reviews). The only reason I bought HP is because of the OS X compatibility and the purported high scan throughput.

For now, I suggest you don't buy an 8290 if you're looking at their promised scan rates and especially if you're on a Mac platform. Their software stinks, and you'll only get 4 pages per minute (if you save all your files into Acrobat; as JPGs, you get 2 pages per minute). I'm back in the market for another scanner, although I'm resigned to the fact that I might have to use a PC to get what I want. But there's no way I'm buying an HP ever again. ... Read more

Amazon.com Product Description

Offering 1,200 x 600 dpi resolution for fine tone quality and 48 MB RAM (expandable to 176 MB) for big print jobs, Hewlett Packard's 2600 Business Inkjet is designed for businesses needing professional-quality text and color graphic printing in a value-priced package. Fully networkable with embedded Web server and boasting a rated duty cycle of 12,000 pages per month, it can handle large volumes for your connected workgroup.

The 2600 supports a wide array of paper media up to 13 by 19 inches, including heavy weight, coated, transparency, photo papers, matt and glossy brochure cards, and envelopes. The manual single-sheet feeder is suited for photo printing. Paper is handled by the 150-sheet and 250-sheet input trays and a 100-sheet output tray. Plus, HP's modular ink delivery system provides individually replaceable ink cartridges, saving time and money while reducing waste.

Dual microprocessors of 167/160 MHz handle your large files quickly. Enjoy fast rated printing speeds of 11 pages per minute for color drafts, 6 ppm for normal mode, and 8 ppm for best quality monochrome prints.

The 2600 has a self-diagnostic system, automatically sending e-mail alerts when problems arise. The front-panel LCD makes troubleshooting, organizing jobs, and adjusting settings easier; you can even choose from 15 languages to support your diverse workplace.

The printer has separate parallel and USB ports, is network ready, and supports Web JetAdmin. It offers HP PCL5C and Postscript 3 emulation. Despite the many built-in features, the low-profile unit measures just 28 by 22 by 11 inches and weighs only 40 pounds. Hewlett Packard backs the 2600 with a standard one-year warranty. ... Read more

Features

• Versatile color inkjet for business printing
• Up to 13-by-19-inch A3+ prints; supports a wide variety of media
• Dual paper trays for reliable, high volume printing
• Robust, 12,000 pages per month duty cycle
• Parallel and USB ports, optional networking, PC and Mac compatible

Reviews (2)

Shame on you HP
I like this printer. It's just that it came with the software in Swedish and HP refuses to help...

Dont' buy it. NYET!

Line Thickness Woes
We use this printer with AutoCAD. Our drawings use different line thicknesses, and the HP 2600 does not seem to recognize anything thinner than the standard width, it will print thick lines. I would think that with a printer of this caliber dpi would be able to print thin lines. We have contacted HP and they were no help in this matter. The printer will also grab 2 sheets of paper frequently - it's only a month old. We are very fond of HP products, we are just dissapointed with this printer. ... Read more

Features

• Up to 23 ppm black, 18 ppm color, 26 ppm with optional cartridge
• Up to 1,200 dpi black resolution, 4,800 optimized dpi color
• Borderless photo printing on paper up to 8.5 by 24 inches
• HP PhotoREt III color technology, PhotoREt IV with optional cartridge
• USB connectivity, optional external print server; PC and Mac compatible

Amazon.com Product Description

Shared networking is so easy with the HP DeskJet 6127 color inkjet printer. The built-in Ethernet requires no installation or upgrading. Plus, you'll get professional photo-quality print at up to 4,800 x 1,200 optimized dpi color printing on premium photo papers and 1,200 x 1,200 input dpi.

Smart features like paper-saving, automatic two-sided printing (included); an optional 250-sheet second paper tray (not included); and the automatic paper sensor improve efficiency. Printing is fast and efficient with speeds up to 20 pages per minute in black, and up to 13 ppm in color. The unit is backed by a one-year warranty. ... Read more

Features

• 4,800 x 1,200 optimized dpi color on premium photo papers
• Built-in automatic duplexing
• 20 pages per minute print speed, 13 ppm color
• USB and Ethernet 802.3 interfaces
• PC and Mac compatible

Reviews (6)

Delighted
I have two computers and wanted to a network one printer for both. This proved to be the best solution! My only problem was that I run XP and forgot to shut off the firewall that blocks network activity. Once I got that sqaured away it worked like a charm! The print qulaity is excellent! Since each compuuter has a firewall product installed with the virus program there was no problem in turning off the built in XP one found in My Computer Properties.

HP6127 in mixed environment
Purchased this printer online and performed install in mixed (i.e. Mac & PC) environment office using wizards on install CD. Installation was virtually automatic. Even our IT people has no complaints about it.

Have experienced no difficulties printing with either Mac or PC printing. I think this is a great printer for the price given the features (built-in networking, duplexing, etc.). It give good ouput at standard settings and great at normal and above. Of course as with most HP inkjets the ink is pricy.

Not for Macs using a Network
This printer prints very well but I wouldn't recommend it for the Macintosh OS (any Mac OS). I spent over 50 hours of troubleshooting and talking to their support team only to find out that this printer wouldn't print multiple digital camera pictures on a page using the network connnection. *I've been testing printers for the last 19 years.

The printer prints fine using the USB port but that defeats the purpose of buying a printer with a built in network card. They wouldn't take it back. I tested it on 5 different Macs without success but support said they couldn't duplicate the problem.

It works great on Windows XP.

No more HP products for me, ever.

Some problems with MacOS X compatibility
This is great hardware! From Windows I can print on this printer from my office, with the printer at home behind NAT. The output looks great, and everything works as promised. However, MacOS X support (driver version 2.3) is flawed by the following problems:

1. On Jaguar, MacOS 10.2, the duplex implementation is ridiculous. If you print six copies of a four page document, you get side one on BOTH sides of three sheets of paper, side two on both sides of the next three, etc. This problem is fixed with MacOS 10.3 (Panther).

2. Problems in the design of the SNMP MIB it uses prevent MacOS connections when behind NAT, so to print remotely you need to disable the SNMP queries. This option is available on Windows, but is tantalizingly greyed out on the Mac.

3. Manual IP configuration is by address instead of name, so use in environments that use dynamic IP address assignment is unnecessarily limited. Again, not a problem on Windows.

4. Version 2.1 cannot get top margin correct. Be sure to upgrade to version 2.3 of the MacOS X drivers. Be sure to remove older installers from your system first, because the installer includes aliases that can accidently resolve to compoments in the old installer and really cause problems!

5. It complains about needing more ink LONG before the cartridges are empty. I did 250 pages of newsletters (mixed photos and black text) after it reported my ink was running low, before I saw any signs of running low in the printoutl. I can ignore the warning on MacOS X, but on MacOS 9 the warning is enforced by a making it stop printing in the middle of a page (wasting the page), spit out the paper, and put up a complaint about an "empty" cartridge. On Windows XP, I told it to ignore SNMP and it never complains about ink, ever.

Because it took so long after the printer was introduced to fix the MacOS X problems, I question HP's commitment to MacOS X, and advise against purchasing this printer for Macintosh users. However, it's great for Windows, and nice enough for a multi-platform networked house or small business.

Got a network? Get this printer!
If you have a home network, you NEED this printer! Images are fast and clean, and ink is widely available. Even photos look surprisingly good for this standard printer. (Only problem with photo printing is that it is not borderless). But where this printer really shines is that it connects directly to your Ethernet network. Any computer on your network can print to it. No extra hardware to buy, no flaky print-servers, no printer sharing headaches, and no special cables -- just plug the Cat-5 wire directly into the printer and GO! (The confusing information about an "optional print server" is for a wireless network, which is totally unnecessary). ... Read more

Amazon.com Product Description

Ideal for designers, publishers, or anyone looking forprofessional-quality printouts, the Hewlett-Packard DeskJet 1220Cseprovides high-performance printing on a wide variety of media. It will print anything from 4-by-6-inch postcards to13-by-19-inch Super A3 posters. It handles transparencies, thick cardstock, and everything in between. The 1220Cse can help you withcreative projects such as iron-on transfers, greeting cards, andbanners. For your home office, use the label and envelope printingfunctions, or switch to 2400 x 1200 dpi mode for realistic color forall your photo media.

Using PhotoREt III Enhanced Color Layering, the 1220Cse brings together high speed printing and Hewlett-Packard's latest technology. Printing at 11 pages per minute in black and 9.5 in color, the DeskJet 1220Cse is among the fastest in its category. Resolution and color are adjusted automatically for the sharpest results, which is especially useful for low-resolution Internet images.

Plus, you'll get HP's smart software package, including HP FontSmart, that allows you to expand your printing abilities even further. The booklet printing feature automatically activates two-sided printing and arranges pages for binding. HP ZoomSmart scaling technology allows you to enlarge or reduce documents easily, and with the tiling feature you can print posters five or more times the original size.

The 1220Cse includes two paper trays, 150-sheet input capacity, and a 5,000-page-per-month duty cycle. It offers convenient features such as a low-ink indicator and a cancel button that immediately terminates a print job at a single touch. The 1220Cse is compatible with both Windows and Macintosh platforms, and an optional HP JetDirect external print server can be added so everyone can share this highly versatile printer. --Emily Bakko ... Read more

Features

• 2,400 x 1,200 dpi resolution on photo paper
• Fast, 11 ppm in black and 9.5 ppm in color
• Vibrant, true-to-life colors with HP's PhotoREt III Technology
• Wide format, sizes up to 13 x 19 inches
• USB and parallel interfaces; PC and Mac compatible

Reviews (20)

Massively impressive machine
I'm an unabashedly big fan of HP inkjet printers. I have found their color management drivers, not to mention their ease of connectivity, to be completely conducive to excellent output. The quality is obviously superior to HP's chief injet rival, Epson.

This printer is no exception. Aside from the somewhat obscure color cartridges (my local suppliers don't stock a lot of them because they're only used in three other printers), I've found nothing to complain about in the two months I've been using it.

The printer is truly whisper silent, and it's massively faster than my old HP 890. I print on odd sizes of paper, so I love the fact that I can now do special jobs without having to go to a service bureau to make tabloid and larger sizes. The onboard memory is sufficiently large to allow me to dump really complicated graphical files without tying up my CPU. As an example, a full-color, legal-sized flyer with multiple graphical layers used to take something on the order of 12 minutes to send to the printer and print. Now it's a matter of 3-5 minutes. True, some the speed increase is that this printer connects through a USB port, but I suspect that even if I hooked it up with the parallel connection, there'd be a massive improvement in speed. At any rate, I used to sometimes crash my computer if I tried to do smething else while a complicated project was printing. Now, nothing I do outside of starting a 3-D game will shake my system.

I cannot recommend this machine enough. However, you should take a look at the 1220Cxi version, just in case you need the added PostScript flexibility.

Pleased for the most part
I am very pleased with the quality this printer does with photos and other printing projects. However, It does not print well with thicker photo paper. The paper gets jammed even when using the feed in the back of the printer like your supposed to. It is very frustrating and wastes a lot of paper doing this. Other than that its a great printer.

LOVE IT!
I love this printer. Finally, a printer that can handle large format. I can do an 11 x 17 poster or you can even go larger if you have the paper. I'm also able to print pages to my 11 x 17 leave behind piece that I leave with clients. The visuals are crisp and clear and it's faster than any printer I've ever had in the laserjet category. But I couldn't afford a color laserjet that handled 11 x 17. So for the price, this one is awesome. I used to have my leave behinds done at Kinkos but now I do them myself. Even with the ink costs, I save a bundle. And with the double ink cartridge, I don't have to change it all that often.

Best printer purchase I ever made
I have used this printer for four years and it still works perfectly. I prints photos on photo paper beautifully. I love being able to print 11x17, and friends and family ask me to print for them. I use this printer heavily but have only bought new cartridges once in four years. I often print using the print quality of 'Fast'. The 'Fast' option looks like 'Normal' for most printing except photos. This printer was worth the expense. I also have an HP LaserJet 4L that is still working after more years than I can remember, and it's still fast compared to many newer printers on the market.

Works great....but only with light weight paper!
This printer does not load paper properly if it is anything thicker than 6 mil. All of the nice Photo Papers that are a bit thicker and produce wonderful color, do not feed into the roller properly, and the top portions of the photos don't appear. The color is fantastic, but who cares if your missing part of the photo?
You need a JetPrint Server for the tool box to work...(an additional $200 item)and the drivers are very poor. Standard paper feeds properly, but after spending $400 for one that can "do it all", I can't afford another for my photos! ... Read more

Features

• Up to 4,800 x 1,200 optimized dpi color, 1,200 x 1,200 dpi black
• Up to 22 ppm color, 26 ppm black; 10,000-page monthly duty cycle
• 256 MHz processor; 64MB RAM, expandable to 320MB
• HP Jetdirect 615n internal print server for Fast Ethernet 10/100Base-TX
• Parallel and USB interfaces; PC/Mac compatible

Amazon.com Product Description

Designed for home users, the HP ScanJet 5530 has plenty of fun features without a lot of complicated directions. Whether you're hoping to digitize your family's complete archives or just want to add a photo to the holiday newsletter, you'll be able to get it accomplished with ease. Thanks to 2,400 x 4,800 dpi, 48-bit color, and 256-level grayscale, every image will have crisply legible text and rich, accurate colors.

If you find yourself with a stack of same-size photos to load, let the 4-by-6-inch photo scanner do it for you--it holds up to 24 at one time and can finish the job in less than five minutes (depending on settings). An included adapter allows processing of negatives and slides, while the accompanying software allows you to correct color and damage in photos, organize digital scrapbooks, and email new photos right to family at the touch of a single button. If you need to shrink or enlarge an image, you can do so in 1% increments all the way from 10% to 2000% of the original size.

The 5530 is compatible with Windows and Macintosh operating systems and requires a USB port for connection. HP provides a one-year warranty covering parts and service.

What's in the Box
HP ScanJet 5530 PhotoSmart scanner with automatic photo feeder, transparent materials adapter, Hi-Speed USB cable, power supply, setup poster, user's manual, CD-ROM with software for Microsoft Windows and Macintosh: HP Photo & Imaging software with HP Memories Disc Creator and HP Instant Share, HP copying software, suite of electronic help tools, Adobe Acrobat Reader, ArcSoft Collage Creator and Scan Photos to Collage Creator desktop icon, I.R.I.S. Readiris Pro 8.0 (for Microsoft Windows), I.R.I.S. Readiris (for Macintosh) ... Read more

Features

• 2,400 x 4,800 dpi resolution, 48-bit color
• Maximum document size of 8.5 by 11.7 inches
• 4-by-6-inch photo feeder
• Scans photos to your favorite applications in just seconds
• USB interface, cable included; 1-year warranty

Reviews (11)

When it Works Correctly It Scans Well..Auto Feed is Terrible
I've had the scanner for a month. The first reviewer is definitely on point. I bought the scanner because of the Auto Feed feature - no one else offered this. I was able to scan a new (just back from Kodak) stack of photos with no problem, but everything else I put in the feeder jams. Do not even think about putting different sized pictures in at the same time, either. Also, when I put anything on the glass that does not fill the surface, I end up scanning a picture of the mechanism itself along with the picture. What's going on? Did I forget to do something? The numbering and renumbering of pictures will definitely make you crazy as well! The pictures I was able to scan, came out great. The software included with the scanner was also very useful. However, if I can't figure out why I'm getting a picture of the scanner and why the auto feeder doesn't work this baby will have to be returned. If I'm going to have to scan photos one at a time, I might as well get a model under $100. Also, if anyone does decide to get this scanner, it sells for about $40 less at Costco than Office Supply stores, etc.

Absolutely tragic.
I bought this scanner with the Automatic Photo Feeder so I could digitize my grandparents' photo albums and create a present for my mother. I'm now seeking a refund directly from hp. This is why:

1) The APF is not usable.
2) The scanning interface is abysmal. (actually a script running in Internet Explorer!)
3) HP support has offered no response to problems.

The hardware would actually be cool for the price. The APF does a good enough job sucking in a stack of photos, jamming frequently but not too frequently. But hardware cannot work without software, and tragically this scanner has been saddled with possible the worst scanning software ever written - actually negating the usefulness of the APF and making even normal flat bed scans a nightmarish experience. My simple photo album project revealed critical flaws that must have been found in HP's quality assurance department, but inexplicably were not addressed.

DETAILS:

1) Problems Using the Automatic Photo Feeder (APF)

PROBLEM: False "jam" errors. Often the scanner reports that a photo has jammed, but the scanned photo is not jammed at all. It is sitting in the output tray exactly where it should be.

PROBLEM: Scan is not saved when an error occurs (such as a "jam" error) even though the scan was completed successfully (and can be swiped out of the temp folder before it gets deleted if you are quick enough). This is by far the most infuriating item and shows that HP skipped the quality assurance phase of development.

PROBLEM: "Descreen" is not available as a scanning option when using the Automatic Photo Feeder (APF) in batch scans.

PROBLEM: Saved scanning profiles are not applied to photos in the APF - unless there is only one photo in the feeder (or it's the last of a batch) - which forces one to insert one photo at a time, virtually negating the concept of batch scanning a stack of photos.

PROBLEM: Photos are consistently cropped incorrectly. The left edge of the image is cut off, while the right side of the image includes a portion of the scanning hood. It appears there is an offset problem. This problem occurs regardless of the size of the photo and is especially problematic with photos with rounded corners (most of the photos I'm scanning)

PROBLEM: Photos are not saved after each scan. Instead the software waits until all photos in the batch have been scanned before writing the images to the destination folder. This methodology has three major drawbacks. 1) I scanned 6 photos through the APF without realizing there was a photo already on the glass. 2) Any errors / software mishaps will result in lost scan(s). 3) Work cannot begin on scans until entire batch is finished

2) Problems Using the "hp scanning" interface

PROBLEM: Cropping rectangle dimensions do not "stick". Clicking "Descreen" or "New Scan" causes new coordinates to be auto-generated, even when "Automatically Crop Scanned Images" is disabled. Most scanning interfaces remember settings from scan to scan so a pleasant workflow can emerge.

PROBLEM: Number Fields do not always hold their values after typing them in manually. Sometimes this is not evident until several clicks later when the number fields spontaneously revert to previous values.

PROBLEM: After manually adjusting exposure and color settings - moving the cropping rectangle loses them and inserts auto-generated settings.

PROBLEM: Clicking "descreen" makes custom exposure / color settings revert to auto generated values.

PROBLEM: Dragging any of the sliders to min or max causes elements in the interface to become "selected" (like a web page) and can even "scroll" the entire panel behind its frame border so that some controls are inaccessible. Often adjacent sliders become selected and upon operating their knobs the mouse cursor turns into the "CAN'T DO THAT" symbol (circle with line through it). Once this symbol comes up, the slider knob will stop moving. Upon releasing the mouse button the user finds that the knob is stuck to the mouse cursor. Clicking on the interface a couple times will drop the knob and deselect the offending interface elements but by this time carefully placed settings have been lost.

PROBLEM: The "Color Adjustment" wheel features a an un-clickable surface, and an icon that cannot be dragged more than a few pixels before you get the Internet Explorer CAN'T DO THAT icon (circle with a line through it). Then when you let go of the mouse, the icon is stuck to the cursor and the carefully placed setting is lost. This makes trying to do color correction a waking nightmare.

PROBLEM: Menu bar: "Additional Items" and "Scan Preferences" lead to identical menus with identical title bars (the title bar says "Scan Preferences") However, the help file confusingly alludes to some significance in the difference between these panels.

PROBLEM: Auto Exposure consistently over-exposes skies, eliminating subtle details and creating huge areas of solid white.

PROBLEM: I have found no explanation for the "Best quality scan from Automatic Photo Feeder" preference. The only information I found on the hp support web site was that it "Optimizes scan settings for the automatic photo feeder" What does this option do and what would be a reason for disabling it?

3) HP Support responsiveness

After 22 days of promises from HP support (in India), they still have yet to address any of these issues. I send them this list over and over, and they tell me they have forwarded my comments but never address them. Even the simple questions about the functionality of the product (last item in my list) go unanswered. I've seen some of these issues about their software reported over a year ago and they have never addressed them. There have been no updates to the software since September of 2003.

From what I understand, this software is used in much of their imaging product line so beware. There's more but I have a 1000 word limit!

This one is going back
Many recent HP products have great designs but poor execution, and this is unfortunately one of them.

Like many other reviewers, I was looking for a scanner with an automatic 6x4" photo feeder, since I was very sick of placing pictures on a flatbed one by one only to be confronted with slanted scans. This HP is the only one on the market with this well-thought-out feature. And like some of the reviewers, I saw its high rating in both PC World and PC Mag.

But the two hundred bux was totally a waste. The scanner is bulky and huge! It's also heavier than most scanners you'll encounter. But the biggest problem is the photo feeder, which is very poorly constructed and jams all too easily. (Sidenote: I personally do not like HP laser printers because they jam easily, too. I guess HP's mechanical engineers need a re-education in designing these mechanisms.) I have hundreds of old 3x5 and 4x6 photos which I was hoping to digitize, but after getting very frustrated with having the first batch of a dozen photos (Kodak, Fuji and Agfa papers) jammed again and again and again, I pretty much gave up.

This is an expensive scanner and it fails miserably at the one thing I paid premium for, the photo feeder, so it's going back to the store. My advice: wait for the next version, or wait for a similar offering from Epson or another competitor (hopefully soon).

Do not buy this for scanning slides!
Having boxes of childhood slides that I wanted to convert to digital, all of the product details showed this to be the one, for the money.

The slide holder allows a scan of 3 slides at once, BUT... When you crop the 8 1/2 x 11 digital image down to one slide, and zoom in to see the image, the quality is worthless. The colors are gone and the resolution is terrible.

Since I ONLY bought this for scanning slides, it is going back. The Minolta DiMAGE Scan Dual IV (2891-301) Film Scanner seems to be the right machine, and for only $279 vs $195 for this one.

Works fine for images that are 3x5 or larger, but DO NOT buy it for scanning slides!

Great project in it's price range
This is a mid-range consumer scanner with some great extra features that you don't find on other scanners in the same price range. After reading some of the other reviews I was hesitant about buying the scanner but made the plunge after using the scanner at a friends.

Note that this was PC Magazines Editor's Choice. Check out their website for the review (www.pcmag.com).

I have found that documents and photos scan easily, and I've even been able to get some of our family's old slides to scan. However, getting good scans of slide is NOT easy. If you want to scan a large number of slides get a dedicated slide scanner.

Also, the automatic document feeded is OK for small groups of photos. It tends to jam easily when a larger number of photos are scanned at the same time. Again, I see this as a nice extra, but not a replacement for a $1000 auto document feeder.

The scans are clear and crisp, however, it will slow down as you push the quality above 600dpi.

My only complaint is the included software. I tried it out but quickly went back to my other photo editing software. Since TWAIN drivers are included, you can use your favorite photo editing software and skip the included software. ... Read more

Amazon.com Product Description

Hewlett-Packard's 940C printer combines high-quality printing with a space-saving design that's ideally suited for small work areas. Weighing in at less than 20 pounds, it fits snugly into any 18-by-10-inch space and connects easily to your PC or Macintosh via either standard or USB connection.

Providing both outstanding detail and economic use of consumables, this thermal inkjet easily earns its keep in the home office. Color prints are churned out at up to 10 pages per minute, with a fully saturated 2,400 x 1,200 dpi resolution. Monochrome print jobs are processed at up to 12 pages per minute and receive a letter-perfect 600 dpi resolution. The 940C input tray handles 100 sheets of 20-pound paper in letter and legal sizes. Additional paper-handling options include all types of photo paper, stickers, index cards, and envelopes.

With simple one-touch operation and clear onscreen windows to navigate you through the printing process, everyone in the family can use this solidly built machine. Hewlett-Packard includes a 90-day warranty on parts and labor. ... Read more

Features

• Prints up to 2,400 x 1,200 dpi on premium photo papers
• Prints up to 12 ppm in black, up to 10 ppm in color
• Easy-to-use photo software kit included
• 1-touch print-cancel button; supports optional 2-sided printing
• Parallel and USB interfaces; PC and Mac compatible

Reviews (27)

Pleased with the HP 940C
I have owned this printer since Christmas ('01) and have had nothing but success with it. The print speed is great for text documents. I was also able to print great looking glossy slides for a poster presentation. The print cartridges seem to have a pretty good lifetime, as well. I haven't had any problems with paper jams. It has handled some documents with pretty hefty memory neeeds without locking-up too. Definitely, well worth the cost!

HP 940C - best printer for the money
I've had this printer for a year, printed hundreds of cards, photos, orindary pages, etc. It's really a top-notch printer. Not completely perfect, mind you (I had one jam), but as near as you could dream of. I've also owned two different Epson printers, and one low-end Lexmark and found the quality of this one significantly superior. We're talking superb output, solid construction, good paper management. And economical. I swear I must have printed over 100 pages while the color cartidge was on a low ink level. I like it so much I'm going to buy a 2nd one for my other computer.

It worked fine until I bought a new computer
I owned this printer for more than a year. It worked fine until I bought a new computer, I unplugged it, moved to a new place, and replugged it. The power supply burnt out. The printer was dead. I wasted 2 packs of unused expensive ink cartridges.

Great perfomance printer
Excellent job for small office or home use. Good resolution and fine prints on paper and photo paper as well.

If you value your time and money then I'd something else...
I have owned an HP 940c now for about a year, and as it's now 4AM in the morning and I have a long project to work on, the printer has given me a hardware failure.

Having said that I've tried it on different computers, with different cartridges (thought maybe the OS X driver was to blame but evidently not), and it's dead. Now it's 4AM and I've spent 2 hours troubleshooting the printer only to have it dead.

To top it off this printer uses the HP #15 cartridge which is a #45 cartridge with half the ink at the same price.. you cannot use a #45 in this printer.

I highly reccomend against buying this printer. Not only is it subject to the expensive ink cartridges but it has been widely known for paper feeder problems (a school district recalled theirs), and they are all eventually prone to this sort of failure. ... Read more

Features

• USB interface, optional networking; PC and Mac compatible
• Up to 4,800-optimized dpi color, 1,200 dpi black
• Up to 11 ppm color draft speed, 18 ppm black, 4x6 photo as fast as 36 seconds
• Slots for CompactFlash, SmartMedia, Memory Stick, and xD-Picture cards
• 16 MB standard memory; PhotoREt IV color technology

Amazon.com Product Description

Hewlett-Packard's CP1700ps inkjet printer combines markedly high-quality printing with a flat-topped, space-saving design, making it ideal for small businesses. The CP1700ps offers high-speed printing, churning out 16 pages ppm black, and 14 ppm color.

The CP1700ps comes with a paper tray that can hold 150 sheets, 10 envelopes, or 30 transparencies. Supported media sizes include letter, legal, tabloid, Super B, executive, statement, index cards, and custom.

Photos can offer stunning detail, at a crisp 1,200 x 1,200 dpi resolution. HP PhotoREt III and HP Colorsmart III technologies further enhance detail and provide excellent color accuracy.

With a built-in USB port for plug-and-play operation with your PC, the printer boasts infrared connectivity, support for both Microsoft and Macintosh operating systems, and optional networking.

Priced at the upper end of desktop inkjets, the CP1700ps provides a well-chosen suite of features. It's backed by a one-year warranty. ... Read more

Features

• HP PhotoREt III and HP Colorsmart III technologies for superior quality
• High-color 2400 x 1200 dpi resolution
• Prints 16 pages per minute black, 14 ppm color
• USB, infrared, parellel, and network LIO interfaces
• Supports Adobe PostScript 3 Software RIP

Reviews (1)

flaky software, veriable hardware issues.
Note: This is a review based on working with the HP cp1700ps for one year at ~20 pages per week.

Strengths: Great when it works, sturdy construction
Weaknesses: Buggy hardware, buggy software, expensive ink.

Summary:
Our HP color inkjet printer cp1700ps worked fantastic most of the time, great output, good colors, fast printing but with a slow first page.

After two months it started making loud high pitch noises with every head-passing, HP support knows the issue; it's not easy to resolve. After six months of regularly cleaning a specific area, the noise no longer appears, the squeak causing area must be worn out.

The postscript option, which I bought as well, is not worth its money, it did work for about a month, printing with it was extremely slow on a system with 1Gigabyte RAM. Since then it keeps crashing on Windows XP at system startup, re-installs have never worked.

After six months the printer started complaining that cartridges are empty when in fact they are half full, really annoying when you want to print black only, but the printer insist that you need to replace yellow which you don't have in stock.

After 14 months the printer declared that cartridges were missing although they were physically present. Even after replacing all cartridges with brand new ones (that is ~$120), the printer still claims that black is missing. So I ended with non-working printer with expired warranty after 400 days of ownership, because it claims ink cartridges are missing when they are not.

The front feed mechanism works well for regular paper and has good allignment. Using heavier paper in the trays results in a very precise dent being made at a very precise spot on the page. Using thicker paper in the tray also results in banding in the printout. The single sheet rear feed causes less banding, no dents and can handle thicker paper but quite consistenly pulls the paper in croocked.

The ink is very expensive, the printer seems to waste quite a lot of it, judging by the mounds of dried up ink under the print heads.

HP has made it near impossible to use 3rd party ink supplies with this printer, with the chips built into the cartridges, so *only* expensive ink as an option. Legally they should allow one to use other source supplies.

In short an ill-behaved machine that works great when it feels like it, and in our case it did it only for about a year with some interrupions.

Next printer will be the Epson 2200 or 4000 for large color and some Laser. No more HP. ... Read more

Product Description

HEWLETT PACKARD (L2013A#A2L) HP Photosmart M417 Camera/Dock Bundle.5.19MP, 21x total zoom(3x optical, 7x di ... Read more

Features

• Powered by AA-size batteries; two rechargeable NiMH batteries included
• 5-megapixel CCD captures enough detail for photo-quality 13 x 17-inch prints
• Includes docking station for convenient photo transfer and battery recharging
• 3x optical zoom; 1.8-inch LCD display; software-free, in-camera red-eye removal
• Stores images on SD and MMC memory cards; 16MB internal memory

Reviews (1)

My first digital camera
I've waited until prices came down to finally invest in a decent digital camera - and the hp PhotoSmart M417 is my first purchase. I got it for about $150 after discounts.

It seems to have all the features you'd need for basic photo taking. The pictures come out clear and nice. ... Read more

Features

• Compatible with a wide range of HP printers
• Pigment-based inks provide superior print density and fade-resistance
• Designed to work with HP specialty media, transparencies, and plain papers
• Works with HP 23 tri-color, HP 78 tri-color, and HP 17 tri-color cartridges
• 2 cartridges per package; each cartridge contains 25 ml of ink

Amazon.com Product Description

Hewlett-Packard's CP1700 printer combines wide-format print capabilities with a space-saving design ideally suited for small work areas. Providing both outstanding detail and extremely flexible options, this inkjet easily earns its keep in the home office.

Print speeds exceed those of a typical home printer, with the CP1700 churning out monochrome documents at 16 pages per minute and 14 pages per minute in color. The printer supports single-sheet sizes up to 13 by 19 inches, as well as 13-by-50-inch banners. It can handle transparencies, card stock, and photo papers; the paper tray can hold up to 250 sheets of letter or legal-sized bond paper.

The print quality is stunning, producing impeccably crisp text and color-saturated photos at a maximum 2,400 by 1,200 dpi resolution. Each of the four rich colors resides in a separate ink tank, meaning you only have to replace the specific colors as you use them.

With a built-in USB port for plug-and-play operation with your PC, the printer also boasts infrared connectivity, support for both Windows and Macintosh operating systems, and optional networking and duplex printing capabilities. Hewlett Packard provides a limited warranty, covering parts and service for one year.

What's in the Box
HP Color Inkjet 1700 printer, power cord, setup road map, reference guide, regulatory guide, printer software CD-ROM, HP 10 black inkjet print cartridge 69 ml (C4844A), HP 11 cyan inkjet print cartridge 28 ml (C4836AN), HP 11 magenta inkjet print cartridge 28 ml (C4837AN), HP 11 yellow inkjet print cartridge 28 ml (C4838AN), warranty information ... Read more

Features

• Professional-quality wide format printing, up to 13-by-19-inch posters, 13-by-50-inch banners
• Up to 2,400 x 1,200 dpi color resolution on premium photo papers
• Up to 16 ppm black, 14.5 ppm color
• Connect via USB, parallel, or infrared ports; optional networking
• PC and Mac compatible

Reviews (23)

Where's the sixth star????
After trying 2 Epson 785EPX's and having trouble with the USB driver install, system locks and unacceptable white dot tracks all over the photos - cursing like I never have before, I decided to try HP & their brand new cp1700. Died and went to heaven! The results are STUNNING!! Printer sets up in 10 minutes, my entire computer runs three times faster (for some odd reason the Epson slowed everything down)and the photos are brilliant! (The paper feed on the new Epsons have real problems, that's what creates the white dot tracks, read other consumer reviews on the 785) This HP was up and kicking like no other hardware I've ever seen, amazing. Agreed that the price is more, but guess what? More than worth it, much more! Way to go HP, if there was a 6th star, you'd get it! Let alone the ability to print crystal clear 12 by 16's. Wow!

Exceptional value for the price
Great printer all around and I love the wide format ability. I have worked w/ a lot of printers over the years and I have to say HP is the best. Tech support is awsome, prices are good, and the printers are always workhorses.

Separate ink tanks (and print heads) save major $ over the long run. Has a kill switch to stop printing (another big $ saver). I love it and doubt I'll need another printer for a very long time. Both the print quality and color resolution are excellent.

Wow
Works great for 1 year then it started locking up. I think it is something electronic because both the lights blink like crazy then it starts spiting out paper with some symbols on it. have to unplug it to stop it. Let me know if you want one I will send you mine.

a solid, reliable printer.
I find the quality of prints to be just perfect...text is the best I have ever seen, nothing else comes even close.

the cartridges are really long lasting, hovewer not too cheap, but on the long run they pay off.

Quality of image printing is just excellent - a comparison to epson 1280 left the epson way behind.

the drawbacks - slightly crooked feed, a bit uncomfortable to insert new paper (especially when you change size), and terrible manual feed - it just grabs the paper without any aligmnemt and prints is crooked every time.

Overall, I love it.

Occassionally works well
Strengths: Great when it works, sturdy construction
Weaknesses: Buggy hardware, buggy software, expensive ink.

Summary:
Our HP color inkjet printer cp1700 worked fantastic most of the time, great output, good colors, fast printing but with a slow first page. The 1700ps is the same printer with some added postscript software.

After two months it started making loud high pitch noises with every head-passing, HP support knows the issue; it's not easy to resolve. After six months of regularly cleaning a specific area, the noise no longer appears, the squeeck area must be worn out.

The postscript option, which I bought as well, is not worth its money, since it keeps crashing on Windows XP at system startup.

After six months the printer started complaining that printer cartridges are empty when in fact they are half full, really annoying when you want to print black only but the printer insist that you need to replace yellow.

After 14 months the printer declares that cartridges were missing although they were physically present. I had to replace all cartridges with brand new ones (that is ~$120), only to find out that the printer still claims that black is missing, so I ended with non working printer with expired warranty after 400 days of ownership, because it claims ink cartridges are missing when they are not.

The front feed mechanism works well for regular paper and has good allignment. Using heavier paper in the trays results in a very precise dent being made at a very precise spot on the page. Thicker paper also results in banding in the printout. The single sheet rear feed has less banding, no dents and can handle thicker paper but quite consistenly pulls the paper in sideways.

Also the ink is very expensive, the printer seems to waist quite a lot of it, judging by the mounds of dried up ink under the print heads.

HP has made it near impossible to use 3rd party ink supplies with this printer, with the chips built into the cartridges, so *only* expensive ink as an option.

In short an ill-behaved machine that works great when it feels like it, and in our case it did it only for about a year with some interrupions. ... Read more

Amazon.com Product Description

The HP PSC 2410 offers a convenient solution to virtually any desktop task. Use it to print, copy, scan, or fax in full color. It even lets you print and share photos directly from your digital camera's memory card or print frame-by-frame sequences from digital video clips. You print handy photo proof sheets for image selection, or you can preview images on the 2.5-inch color LCD. The unit has four memory card slots for compatibility with most digital cameras. Optimal photo output is achieved through optional six-color printing with the addition of an HP 58 photo inkjet print cartridge. Print images with or without borders on glossy or matte finish photo paper (HP photo paper sampler included).

Basic print and copy speeds are up to 21 ppm for black text and up to 15 ppm for color (14 ppm for copying). Maximum resolution for black prints and copies can reach 1,200 dpi, 600 dpi for color copies, and 4,800 x 1,200-optimized dpi for color prints (depending on input). Fax resolution can reach 200 x 200 dpi via a built-in 33 Kbps fax modem with speeds up to 3 seconds per page in both black and color. The HP PSC 2410 offers a fax/PC interface, 60 speed-dial numbers, and a 50-page memory. Scanning tasks are directly linked to the included photo and imaging software, enabling interpolated scan resolutions of up to 19,200 dpi (1,200 x 2,400 dpi hardware) in full 48-bit color for items up to 8.5 by 11 inches (letter size).

The HP PSC 2410 offers USB connectivity (cable not included) and is compatible with both PC and Mac operating systems. It comes backed by a one-year warranty on parts and labor.

What's in the Box
HP PSC 2410 PhotoSmart all-in-one, HP 56 black inkjet print cartridge (19 ml), HP 57 tri-color inkjet print cartridge (17 ml), HP Photo & Imaging software and HP Memories Disc Creator on CD-ROM, setup poster, reference guide, power supply and power cord, phone cord, HP photo paper sampler, HP photo paper storage bag; USB cable not included ... Read more

Features

• Color copier, scanner, printer, and fax machine; up to 21 ppm print speed
• Prints from CompactFlash, SmartMedia, Memory Stick, SD/MultiMedia and xD-Picture cards
• Up to 4,800 x 1,200 dpi optimized print resolution
• HP Photo & Imaging and other software titles
• USB interface, PC and Mac compatible

Reviews (37)

Great printer, but the software and tech support needs work
I purchased the 2410Xi last month because I could not believe what an amazing multi-function printer you got for so little money. Plus, my experience with HP printers has always been of the highest quality, so I tend to prefer them over other brands when I can afford them. Setup of the printer itself was amazingly simple. Setup of the software was another matter, here is what happened:

1. I could not install the software initially because I did not have 1GB of free space on my C: drive. I mainly use C: for Windows system files, and I try to keep all my data and programs on G: for safety purposes.
2. After un-installing some of my favourite applications from C: and re-installing them to G:, I managed to clear just enough space for the install program to be happy. Specifying an alternate drive was never an option, which is ridiculous in this day and age.
3. The install program crashed with an access denied error, so I used HP's recover option and reversed the installation. FYI: I was performing the install as ADMINISTRATOR.
4. I did some research and found out that this is a common error and you have to go into your registry to alter security settings for the installation to work.
5. After doing this, I ran the install again and received a different error pointing to one of the sub-program installation tasks failing because of a memory error. At this point I call tech support.
6. Tech support is a young lady in India reading from a web page. We'll call her Reena for the purposes of this document. Reena tells me not to use the Recovery option when the install fails because she is going to have me uninstall everything by hand.
7. I follow all her steps, only to find once again that the install program won't work because I now don't have 1GB of space on C: again. I asked her what happened to my free space, and why her uninstall didn't get back the space that HP had used up. She did not understand what I said and said I had to call Microsoft to learn how to free up space on my computer. Obviously, she is just trying to get me off the phone ASAP. So I tell her to hang on, and I delete my beloved PhotoShop from my computer just so we can continue with the installation of a printer.
8. We ran the install program another 7 or 8 times and received 2 or 3 different errors. The persistent one was a critical error, which she was unable to resolve. At this point, 3 hours later, she says that she has to go and speak to her supervisor. She comes back on the line a few minutes later and says that I have to completely reformat my system and re-install Windows XP. Obviously, this is unacceptable to me because that would take me weeks with all of my programs and data. So I ask to speak to the supervisor.
9. The supervisor, Raj, tells me that there is a problem with my CD and he has to send me another one. So I give him my address and he promises it will arrive in 2 business days. I receive a new CD one week later, the version of the software they send me is older than the one that shipped with the printer. I try the install again with the new CD and get the same error.
10. I call tech support again and get a young gentleman in Canada. He points me to a different uninstall routine and modifies it to have a 'level 4' uninstall. The system is rebooted, and we go through the install process again, and this time it actually works. It seems all those previous installs screwed up my configuration.
11. I hang up with Tech Support, and 3 seconds later the message 'StorageSync cannot access this drive. Abort, Retry, Cancel'. It seems the printer is clashing with my external SimpleTech USB hard drive. I now have to leave my SimpleTech unplugged whilst the printer is in use because it seems the printer has a drive of some kind built into it also which keeps clashing with my other external USB drive. I haven't yet plucked up the desire to call tech support again.

Having used the PSC2410 a number of times now, I can say that it is an absolute delight compared to my old Canon Multipass C5500. My old Canon used to stop printing at random times, it would refuse to recognise my print cartridges on various occasions, and I had various communication problems between it and the computer. The PSC2410 has an LCD screen and you can pretty much do everything using that and the built-in menus. The flatbed scaner is much easier to use than my old scanner which only accepted paper feeds. And the images come out as crisp and clear as the originals. As usual, HP has made a great printer, which is in my opinion the cornerstone of their company's business and deservedly so.

If you are going to install this printer on a Windows machine, follow these instructions before you do so and make sure you have a minimum of 1GB free on the C drive. If you do that, you should be OK:

http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=5HZKIBH3T5DEJQFIKSBENZQ?reg=na&cc=us&docName=bpu00682&lc=en

I hope this saves you a week of frustration and leads to a more enjoyable experience with your shiny new printer. Having problems like this with a USB printer is quite ridiculous, and it feels like HP rushed the software to get to market quickly. Let's hope they improve technical support, and also improve the testing of their software.

Great printer! Just one flaw...
One flaw: the paper type autodetect doesn't always work correctly, despite using HP paper. I finally figured out that manually selecting Normal paper fixes the s-l-o-w printing problem I was having. Another reviewer said he fixed this problem by uninstalling and reinstalling the HP software; that didn't work for me. I took off 1 star strictly for this flaw.

Outside of that it's been a great printer. Installation was trivial on WinXP Pro SP1 (Athlon 64, lots of RAM and free disk space). It's soooo nice to have printing and scanning with only 1 USB cable and 1 power plug, not to mention 1-button copying. As always, make sure you've got all the Windows Updates installed before installing the HP software and temporarily disable your virus scanner.

HP products are great
My computer came with a Lexmark printer,copier,scanner,fax machine.It was junk.I still have it brand new in the box.I got this HP machine and it's great!

Had no problems with this machine
I love this machine. But then again I have not yet asked it do what other posters have. I don't have a digital camera yet and I basically use it as a printer, since my 952c died and as a fax. The only thing I did not understand is that I thought i installed it properly and one day my computer treated it as if it were a new piece of hardware, when i have had this machine for about a year. I can't speak for the scanner because I bought a more sophisticated resolution-wise Hp scanner before I bought this. Overall I am happy with this machine. My only other problem with purchasing from target is that you all do not offer extended warranties, like best buy (where I bought my machine).

HP psc 2410 So far, so good...
I shopped around on line and followed the advice of numerous Amazon posters. I was replacing an HP psc 950 and wanted a similar device. I narrowed my choices down to the 2410 and the 6110. They were priced equally. I finally settled on the 2410 because of the capability of viewing/printing digital photos directly. (The older 950 didn't handle MMC cards.) To get that feature with the 6000 series, you have to move up to the 7000 series and pay another $100 or more.

As a Mac user I was concerned about software. One of the reasons I replaced my trusty 950 was the fact that it was constantly giving me software problems. HP considers the 950 obsolete and is not helpful with answering software snafus. Once I purchased the 2410 I followed the advice found here and downloaded the software (6.3.4) for the 2410 from the HP website, rather than using the supplied CD (6.3.0). With a high-speed internet connection this is a breeze.

One thing that may be obvious, but no one tells you, is to uninstall the software from the old HP system first--assuming you're replacing a older HP. I did that using the 950 HP all-in-one software and it worked flawlessly--as best as I can tell so far.

My only complaint with the 2410 is similar to a complaint found in another review: it's noisy and not as solid (read heavy) as the 950 and tends to shift when it does its thing. If you can live with that, or find a way to stabilize it, I think you'll find the 2410 is good value for money. It prints and copies, scans, faxes, and does it all for less than $300. Many reviewers have complained about HP software for all-in-ones. But I noticed that most of those who complained were Windows users. HP seems to one of those companies that at least cares about us Mac users. My experience with HP software on Mac all-in-ones has been pretty positive, first with the 950 and so far with the 2410.

I have yet to see how long the ink cartridges last (an annoyance with the 950). The 2410 uses different cartridges which are about the same price as the old ones but they are "smaller" and don't appear to hold much ink. The 2410 also uses a separate cartridge for photos which the 950 did not. I haven't tried that one (HP 58) yet, but the HP 57 produced colors that were equal in quality to the HP 78 (used with the 950), as best as I can tell.

The fact that the 2410 doesn't come with a cable wasn't a concern for me since I was replacing a machine that already had one. ... Read more